FDA Adverse Event Malfunction Summary report: N

TRSX5/WD08/AD/28/34P/U240/1255/U2222/AHDRM/9691B/GVT93HC/G1360/BH16 9153649403

MDR report key: 4817503 · Received June 4, 2015

Report

Report Number
9616091-2015-01484
Event Type
Malfunction
Date Received
June 4, 2015
Report Date
November 11, 2015
Manufacturer
INVAMEX
Product Code
IOR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

PRODUCT WAS RETURNED FOR EVALUATION. THE RETURN FIELDS IN ORACLE STATE: CUSTOM MANUAL WHEELCHAIRS. OTHER, HARDWARE LOOSE/STRIPPED/GONE. PRODUCT RECEIVED EXPANDED EVALUATION. THE EXPANDED EVALUATION REPORT STATES: UTILIZING EXISTING COMPLAINT INFORMATION, ACTUAL OBSERVATIONS, AND FUNCTIONAL TESTING OF THE RETURNED PRODUCT IN ITS "AS RECEIVED" CONDITION, THE COMPLAINT WAS NOT CONFIRMED FOR THE RIGHT AND LEFT RECLINER ASSEMBLIES OF HAVING LOOSE HARDWARE. IT WAS CONFIRMED THAT THERE WAS MISSING HARDWARE ON BOTH ASSEMBLIES. COMPLAINT OF "CANES ARE COMING LOOSE BECAUSE THE SCREW IS BACKING OUT ON BOTH BACK CANES" WAS NOT CONFIRMED. THE UNDERLYING CAUSE COULD NOT BE DETERMINED AFTER REVIEWING THE DOCUMENTATION IN THIS INVESTIGATION.

Additional Manufacturer Narrative · 1

SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE A SUPPLEMENTAL RECORD WILL BE FILED.

Description of Event or Problem · 1

CALLER STATES THAT THE CANES ARE COMING LOOSE BECAUSE THE SCREW IS BACKING OUT ON BOTH BACK CANES.

Description of Event or Problem · 1

PRODUCT WAS RETURNED FOR EVALUATION. THE RETURN FIELDS IN ORACLE STATE: CUSTOM MANUAL WHEELCHAIRS. OTHER, HARDWARE LOOSE/STRIPPED/GONE. PRODUCT RECEIVED EXPANDED EVALUATION. THE EXPANDED EVALUATION REPORT STATES: UTILIZING EXISTING COMPLAINT INFORMATION, ACTUAL OBSERVATIONS, AND FUNCTIONAL TESTING OF THE RETURNED PRODUCT IN ITS "AS RECEIVED" CONDITION, THE COMPLAINT WAS NOT CONFIRMED FOR THE RIGHT AND LEFT RECLINER ASSEMBLIES OF HAVING LOOSE HARDWARE. IT WAS CONFIRMED THAT THERE WAS MISSING HARDWARE ON BOTH ASSEMBLIES. CALLER STATES THAT THE CANES ARE COMING LOOSE BECAUSE THE SCREW IS BACKING OUT ON BOTH BACK CANES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
361424 TRSX5/WD08/AD/28/34P/U240/1255/U2222/AHDRM/9691B/GVT93HC/G1360/BH16 9153649403 WHEELCHAIR, MECHANICAL IOR INVAMEX SOLARA3G

Patients

Seq Age Sex Outcome Treatment
1 Other