FDA Adverse Event Malfunction Summary report: N

MICROFUGE 20R

MDR report key: 4816304 · Received June 3, 2015

Report

Report Number
3007448124-2015-00003
Event Type
Malfunction
Date Received
June 3, 2015
Date of Event
May 12, 2015
Report Date
May 12, 2015
Manufacturer
BECKMAN COULTER
Product Code
JQC
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TW
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

UPON REVISION OF THE FILED MDR, THE PRODUCT CODE WAS CHANGED FROM KSO TO JQC.

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) VISITED THE CUSTOMER SITE ON (B)(6) 2015. THE FSE RAN THE INSTRUMENT AND THE DISPLAY WAS NOT FUNCTIONING. THE FSE DETERMINED THAT THE POWER BOARD FAILED AND NEEDED TO BE REPLACED. THE CAPACITOR ON THE POWER BOARD SHORTED RESULTING IN A CHARRED CIRCUIT BOARD. A REPLACEMENT BOARD WAS ORDERED BY THE FSE TO HELP THE CUSTOMER RESOLVE THE ISSUE. (B)(6).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A BURNING SMELL COMING FROM A MICROFUGE 20R BENCH TOP CENTRIFUGE WHILE RUNNING THE INSTRUMENT, AND REQUESTED A SERVICE VISIT. THERE WAS NO AFFECT TO SAMPLE PROCESSING OR PATIENT RESULTS REPORTED IN CONNECTION WITH THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
358906 MICROFUGE 20R BENCH TOP CENTRIFUGE JQC BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1