FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4813462 · Received June 2, 2015

Report

Report Number
3004209178-2015-61749
Event Type
Malfunction
Date Received
June 2, 2015
Date of Event
May 13, 2015
Report Date
May 13, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

UNIT RECEIVED WITH CRACKED AND BLEEDING LCD GLASS, BROKEN OFF END CAP, AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT DAMAGE TO THE INSULIN PUMP. CUSTOMER ALSO REPORTED A BLANK DISPLAY SCREEN. CUSTOMER'S BLOOD GLUCOSE READING WAS 110 TO 120 MG/DL. TROUBLESHOOTING WAS DONE. ADVISED DISCONTINUATION OF THE INSULIN PUMP AND REVERT TO BACK UP PLAN PER HEALTH CARE PROFESSIONAL. PRODUCT IS BEING RETURNED AND REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
356788 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAB

Patients

Seq Age Sex Outcome Treatment
1 49 YR