FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4812949 · Received June 2, 2015

Report

Report Number
3004209178-2015-61667
Event Type
Malfunction
Date Received
June 2, 2015
Date of Event
May 11, 2015
Report Date
May 12, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED NO DELIVERY DURING THE PRIME PROCESS AND BOLUS DELIVERY. THE CUSTOMER STATED THAT HE KEPT RECEIVING THE NO DELIVERY ALARMS SINCE THE DAY PRIOR. AT THE TIME OF THE CALL, THE CUSTOMER STATED THAT THE INSULIN PUMP WORKED AND DECLINED TO PROCEED WITH THE TROUBLESHOOT PROCEDURE. THE CUSTOMER'S BLOOD GLUCOSE WAS 247 MG/DL. THE CUSTOMER WAS ADVISED TO CALL BACK IF THE ALARM RECURRED IN ORDER TO PROCEED WITH THE TROUBLESHOOT PROCESS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
355063 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 56 YR