FDA Adverse Event Malfunction Summary report: N

RADICAL-7 COLOR SCREEN HANDHELD

MDR report key: 4812461 · Received May 29, 2015

Report

Report Number
2031172-2015-00808
Event Type
Malfunction
Date Received
May 29, 2015
Date of Event
April 24, 2015
Report Date
April 29, 2015
Manufacturer
MASIMO CORPORATION
Product Code
DQA
PMA / PMN Number
K110028
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT HAS BEEN RETURNED TO MASIMO FOR EVALUATION. WHEN THE INVESTIGATION IS COMPLETE A FOLLOW UP REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 1

SERIAL # UPDATED TO (B)(4). PMA 510(K) # UPDATED TO K110028. MFG DATE : UPDATED TO 12/11/2014. THE RETURNED DEVICE WAS EVALUATED, BOTH MANUAL AND PRESET SIMULATION TESTS PASSED. THE DEVICE IS FUNCTIONING AS DESIGNED. NO PRODUCT PERFORMANCE ISSUE IDENTIFIED, BASED ON THE INVESTIGATION, THE CUSTOMER COMPLAINT COULD NOT BE DUPLICATED. A REVIEW OF THE HISTORY FOR THIS DEVICE WAS PERFORMED AND IT WAS CONCLUDED THAT THE DEVICE WAS IN THE FIELD FOR OVER FOUR (4) MONTHS WITH NO PREVIOUS RETURNS FOR SERVICING OR OTHER ISSUES PRIOR TO THE REPORTED EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DEVICE WAS PROVIDING INACCURATE READINGS OF SPO2. IT WAS CONSTANTLY READING HIGH SPO2 VALUES - 99 PERCENT SPO2. THE EXPECTED SPO2 READING SHOULD BE UNDER 90 PERCENT. NO KNOWN IMPACT OR CONSEQUENCE TO PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
349346 RADICAL-7 COLOR SCREEN HANDHELD OXIMETER DQA MASIMO CORPORATION 25052

Patients

Seq Age Sex Outcome Treatment
1 MASIMO DISPOSABLE SENSOR