FDA Adverse Event Malfunction Summary report: N

RESERVOIR 3ML

MDR report key: 4811083 · Received June 2, 2015

Report

Report Number
3004209178-2015-61235
Event Type
Malfunction
Date Received
June 2, 2015
Date of Event
May 11, 2015
Report Date
May 11, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K032005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.(B)(4)

Additional Manufacturer Narrative · 1

RELIABILITY ANALYSIS EVALUATED ONE OPENED/USED RESERVOIR. INSPECTED RESERVOIR, SNAP-CAP, AND SEPTUM FOR ANOMALIES, AND NONE WERE FOUND. CONDUCTED OCCLUSION TESTING, AND NO OCCLUSIONS WERE FOUND.

Description of Event or Problem · 1

A CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THEIR INSULIN PUMP ALARMED NO DELIVERY. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS UNKNOWN AT THE TIME OF THE CALL. THE CUSTOMER STATED THAT THERE WERE NO SIGNIFICANT EVENTS THAT COULD HAVE LED TO THE ISSUE. THE CUSTOMER WAS ASSISTED WITH TROUBLE SHOOTING AND FOUND THAT THE RESERVOIR NEEDED TO BE CHANGED. A NEW RESERVOIR WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
355944 RESERVOIR 3ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-332A

Patients

Seq Age Sex Outcome Treatment
1 75 YR