FDA Adverse Event Malfunction Summary report: N

MODULAR CORE WITH 1 ISE

MDR report key: 4802496 · Received May 28, 2015

Report

Report Number
1823260-2015-03532
Event Type
Malfunction
Date Received
May 28, 2015
Date of Event
May 8, 2015
Report Date
June 23, 2015
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

FURTHER INVESTIGATION DETERMINED THAT THE ISE ANALYZER WAS RELEASED FOR ROUTINE USE AFTER A POOR CALIBRATION WITH AN NA COMPENSATED VALUE OF -6. AFTER CALIBRATION WAS REPEATED WITH A COMPENSATED VALUE OF -1, THE ANALYZER WORKED WITHIN SPECIFICATION. PRODUCT LABELING SPECIFIES THAT THE COMPENSATED VALUE IS DIRECTLY ADDED TO THE RESULT BEFORE THE FINAL RESULT IS DISPLAYED ON THE SCREEN OR PRINTER. THIS DEVIATION IS OBVIOUS TO THE USER AND EXPLAINS THE DIFFERENCES BETWEEN THESE RESULTS.

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. ADDITIONAL INFORMATION FOR FURTHER INVESTIGATION WAS REQUESTED BUT WAS NOT PROVIDED. BASED UPON INFORMATION PROVIDED, A POSSIBLE ROOT CAUSE MAY BE RELATED TO OPERATOR HANDLING ISSUES.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER QUESTIONED LOW RESULTS FOR 113 PATIENT SAMPLES TESTED FOR ISE SODIUM ELECTRODE(NA). THE CUSTOMER DIDN'T TRUST THE RESULTS FROM THE 1ST RUN AND REPEATED THE TESTS. OF THE DATA PROVIDED, THE RESULTS FOR 64 PATIENT SAMPLES WERE ERRONEOUS. THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. PRIOR TO THE 1ST RUN OF NA TESTS, CALIBRATION TESTS WERE RUNNING LOW. QUALITY CONTROLS WERE WITHIN THE ACCEPTABLE RANGE. NEW CALIBRATION WAS PERFORMED PRIOR TO THE REPEAT TESTS BEING RUN. FOLLOWING THE REPEAT TESTS, THE PHYSICIANS WERE CONTACTED AND PROVIDED WITH THE CORRECTED RESULT. REFER TO THE ATTACHMENT TO THE MEDWATCH FOR THE RESULTS. NO SPECIFIC PATIENT DATA WAS PROVIDED. NO ADVERSE EVENTS WERE REPORTED FOR ANY PATIENT. THE ISE SODIUM ELECTRODE LOT NUMBER WAS PROVIDED AS "F4434." THE EXPIRATION DATE WAS NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
346968 MODULAR CORE WITH 1 ISE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1