MODULAR CORE WITH 1 ISE
Report
- Report Number
- 1823260-2015-03532
- Event Type
- Malfunction
- Date Received
- May 28, 2015
- Date of Event
- May 8, 2015
- Report Date
- June 23, 2015
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K953239
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NL
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
FURTHER INVESTIGATION DETERMINED THAT THE ISE ANALYZER WAS RELEASED FOR ROUTINE USE AFTER A POOR CALIBRATION WITH AN NA COMPENSATED VALUE OF -6. AFTER CALIBRATION WAS REPEATED WITH A COMPENSATED VALUE OF -1, THE ANALYZER WORKED WITHIN SPECIFICATION. PRODUCT LABELING SPECIFIES THAT THE COMPENSATED VALUE IS DIRECTLY ADDED TO THE RESULT BEFORE THE FINAL RESULT IS DISPLAYED ON THE SCREEN OR PRINTER. THIS DEVIATION IS OBVIOUS TO THE USER AND EXPLAINS THE DIFFERENCES BETWEEN THESE RESULTS.
A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. ADDITIONAL INFORMATION FOR FURTHER INVESTIGATION WAS REQUESTED BUT WAS NOT PROVIDED. BASED UPON INFORMATION PROVIDED, A POSSIBLE ROOT CAUSE MAY BE RELATED TO OPERATOR HANDLING ISSUES.
THIS EVENT OCCURRED IN (B)(6).
THE CUSTOMER QUESTIONED LOW RESULTS FOR 113 PATIENT SAMPLES TESTED FOR ISE SODIUM ELECTRODE(NA). THE CUSTOMER DIDN'T TRUST THE RESULTS FROM THE 1ST RUN AND REPEATED THE TESTS. OF THE DATA PROVIDED, THE RESULTS FOR 64 PATIENT SAMPLES WERE ERRONEOUS. THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. PRIOR TO THE 1ST RUN OF NA TESTS, CALIBRATION TESTS WERE RUNNING LOW. QUALITY CONTROLS WERE WITHIN THE ACCEPTABLE RANGE. NEW CALIBRATION WAS PERFORMED PRIOR TO THE REPEAT TESTS BEING RUN. FOLLOWING THE REPEAT TESTS, THE PHYSICIANS WERE CONTACTED AND PROVIDED WITH THE CORRECTED RESULT. REFER TO THE ATTACHMENT TO THE MEDWATCH FOR THE RESULTS. NO SPECIFIC PATIENT DATA WAS PROVIDED. NO ADVERSE EVENTS WERE REPORTED FOR ANY PATIENT. THE ISE SODIUM ELECTRODE LOT NUMBER WAS PROVIDED AS "F4434." THE EXPIRATION DATE WAS NOT PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 346968 | MODULAR CORE WITH 1 ISE | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |