FDA Adverse Event Malfunction Summary report: N

TSH, THYROTROPIN

MDR report key: 4801993 · Received May 28, 2015

Report

Report Number
1823260-2015-03528
Event Type
Malfunction
Date Received
May 28, 2015
Date of Event
May 12, 2015
Report Date
June 29, 2015
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JLW
PMA / PMN Number
K961491
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE PATIENT SAMPLE WAS PROVIDED FOR INVESTIGATION. INVESTIGATION OF THE SAMPLE HAS DETERMINED THERE IS AN INTERFERING FACTOR TO STREPTAVIDIN PRESENT IN THE PATIENT SAMPLE. PRODUCT LABELING DOCUMENTS THIS POTENTIAL INTERFERENCE.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY RECEIVED ERRONEOUS RESULTS FOR ONE PATIENT SAMPLE TESTED FOR THYROTROPIN (TSH), FREE TRIIODOTHYRONINE (FT3), AND FREE THYROXINE (FT4). THE CUSTOMER WAS ASKED, BUT DID NOT PROVIDE THE SPECIFIC DATE OF THE EVENT. THIS MEDWATCH WILL COVER TSH. REFER TO THE MEDWATCH WITH PATIENT IDENTIFIER (B)(6) FOR INFORMATION REFERRING TO FT3 AND THE MEDWATCH WITH PATIENT IDENTIFIER (B)(6) FOR INFORMATION REFERRING TO FT4. THE SAMPLE WAS INITIALLY TESTED AT THE CUSTOMER SITE ON AN E602 ANALYZER AND THEN REPEATED ON A CENTAUR ANALYZER. DURING INVESTIGATIONS, THE PATIENT SAMPLE WAS TESTED ON AN E170 ANALYZER AND AN E411 ANALYZER. IT WAS ASKED, BUT IT IS UNKNOWN WHICH PATIENT RESULTS, IF ANY, WERE REPORTED OUTSIDE OF THE LABORATORY. THE RESULTS FROM THE INVESTIGATION WERE PROVIDED TO THE CUSTOMER. IT WAS ASKED, BUT IT IS NOT KNOWN IF THE PATIENT WAS ADVERSELY AFFECTED. NO ADVERSE EVENTS WERE ALLEGED. THE E602 ANALYZER SERIAL NUMBER USED AT THE CUSTOMER SITE WAS ASKED FOR, BUT NOT PROVIDED. THE E170 ANALYZER USED FOR INVESTIGATION PURPOSES WAS SERIAL NUMBER (B)(4). THE TSH REAGENT LOT NUMBER USED ON THIS ANALYZER WAS 183222, WITH AN EXPIRATION DATE OF SEPTEMBER 2015. THE E411 ANALYZER USED FOR INVESTIGATION PURPOSES WAS SERIAL NUMBER (B)(4). THE TSH REAGENT LOT NUMBER USED ON THIS ANALYZER WAS 180809, WITH AN EXPIRATION DATE OF SEPTEMBER 2015.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
346415 TSH, THYROTROPIN RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE JLW ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1