FDA Adverse Event Malfunction Summary report: N

RESERVOIR 3ML

MDR report key: 4801274 · Received May 28, 2015

Report

Report Number
3004209178-2015-59795
Event Type
Malfunction
Date Received
May 28, 2015
Date of Event
May 5, 2015
Report Date
May 6, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K032005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THE INSULIN PUMP ALARM NO DELIVERY DURING BASAL, BOLUS, FIXED PRIME. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN MG/DL. AFTER THE TROUBLESHOOTING WAS DONE, CUSTOMER WAS ADVISED TO REINSERT THE RESERVOIR AND RUN MANUAL PRIME UNTIL AT LEAST 5.0 UNITS. CUSTOMER REPORTED THAT THE INSULIN EXITS WITH MANUAL PRIMES. THE CUSTOMER WAS ADVISED THAT THE INSULIN PUMP IS WORKING AS DESIGNED. CUSTOMER WAS ADVISED THAT THE ALARM WAS CAUSED BY SET/RESERVOIR OCCLUSION. CUSTOMER WAS ADVISED THE WE WOULD SEND REPLACEMENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
347516 RESERVOIR 3ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-332A

Patients

Seq Age Sex Outcome Treatment
1 76 YR