FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4801243 · Received May 28, 2015

Report

Report Number
3004209178-2015-59883
Event Type
Malfunction
Date Received
May 28, 2015
Date of Event
June 11, 2014
Report Date
May 7, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH INTERMITTENT RESPONSE OF A BUTTON, DUE TO CORRODED KEYPAD TRACES. NO BUTTON ERROR ALARM OCCURRED DURING TESTING.THE INSULIN PUMP WAS RECEIVED WITH A CRACKED RESERVOIR TUBE LIP, CASE CRACKED AT THE DISPLAY WINDOW CORNER, MINOR SCRATCHES ON THE LCD WINDOW, A SCRATCHED RESERVOIR TUBE WINDOW, AND A CRACKED BELT CLIP SLOT.THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

THE CUSTOMER'S PARENT CALLED AND REPORTED THE INSULIN PUMP ALARMED WITH BUTTON ERROR AND THE BUTTONS STOPPED RESPONDING. CUSTOMER'S BLOOD GLUCOSE WAS 14.2 MMOL/L. CUSTOMER WAS ADVISED THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
347393 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-754CMP

Patients

Seq Age Sex Outcome Treatment
1