FDA Adverse Event Malfunction Summary report: N

SIDEKICK

MDR report key: 4792765 · Received April 29, 2015

Report

Report Number
1052693-2015-00665
Event Type
Malfunction
Date Received
April 29, 2015
Date of Event
April 4, 2015
Report Date
December 21, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K051147
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION.

Additional Manufacturer Narrative · 1

(B)(4) MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION USER'S TEST STRIP HAD POOR STORAGE.INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS FASTING RANGE FROM 100 TO 130MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST PERFORMED DURING CALL SINCE TEST STRIPS DO NOT HAVE PROPER STORAGE. VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPECIFICATION SINCE THEY ARE KEPT IN BATHROOM. TEST STRIP LOT MFR'S EXPIRATION DATE IS 10/17/2016 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON-FASTING FROM METER MEMORY: "LO", (B)(6) 2015, 07:21PM; 210MG/DL, (B)(6) 2015, 07:21PM; 207MG/DL, (B)(6) 2015, 07:21PM; 261MG/DL, (B)(6) 2015, 07:21PM; 102MG/DL, (B)(6) 2015, 07:21PM. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS FASTING RANGE FROM 100 TO 130MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST NOT ABLE TO BE PERFORMED DURING CALL SINCE TEST STRIPS DO NOT HAVE PROPER STORAGE. VERIFIED STORAGE OF TEST STRIPS IS NOT WITHIN INSTRUCTED SPECIFICATION SINCE THEY ARE KEPT IN BATHROOM. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 10/17/2016 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON-FASTING FROM METER MEMORY: "LO" 04/04/2015 07:21PM. 210MG/DL (B)(6) 2015 07:21PM. 207MG/DL (B)(6) 2015 07:21PM. 261MG/DL (B)(6) 2015 07:21PM. 102MG/DL (B)(6) 2015 07:21PM. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280863 SIDEKICK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. SIDEKICK SR4417

Patients

Seq Age Sex Outcome Treatment
1 0 YR