FDA Adverse Event Malfunction Summary report: N

RUERESULT

MDR report key: 4792561 · Received April 29, 2015

Report

Report Number
1052693-2015-00472
Event Type
Malfunction
Date Received
April 29, 2015
Date of Event
April 7, 2015
Report Date
January 6, 2016
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVALUATION. INTERNAL REPORT#: (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION:USER HAS LOW GLUCOSE VALUE. PRODUCT CODES UPDATED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". THE CUSTOMER'S DAUGHTER STATES MOTHER FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 88-115MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 11/14/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, LO AND LO BOT FASTING. REVIEWED METER MEMORY: 103MG/DL; (B)(6) 2015; 04:40:00PM, FASTING: YES, LO MG/DL (B)(6) 2015; 01:01:00 PM; FASTING : YES, LO MG/DL (B)(6) 2015; 01:01:00 PM; FASTING : YES, LO MG/DL (B)(6) 2015; 10:20:00 PM; FASTING : YES, 145 MG/DL (B)(6) 2015; 09:50:00 PM; FASTING : YES,. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF BLOOD RESULT READING OF "LO". THE CUSTOMER'S DAUGHTER STATES MOTHER FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 88-115MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 11/14/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, LO AND LO BOT FASTING. REVIEWED METER MEMORY: (B)(6). THE TIME AND DATE ON THE METER ARE NOT SET. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280521 RUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2167

Patients

Seq Age Sex Outcome Treatment
1 0 YR