TRUETRACK
Report
- Report Number
- 1052693-2015-00440
- Event Type
- Malfunction
- Date Received
- April 29, 2015
- Date of Event
- April 6, 2015
- Report Date
- April 28, 2015
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K032657
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). PRODUCT NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE IS: TEST STRIP ISSUE.
(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION.
CONSUMER COMPLAINT OF "HI" BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS FASTING RANGE FROM 258 TO 300MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST PERFORMED DURING CALL NON-FASTING ((B)(6) 2015; 1:59PM) WITH RESULTS OF 584MG/DL AND "HI". VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPECIFICATION. TEST STRIP LOT MFR'S EXPIRATION DATE IS 06/24/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FASTING FROM METER MEMORY: 369MG/DL (B)(6) 2015, 11:00AM; 170MG/DL, (B)(6) 2015, 11:00AM; 500MG/DL, (B)(6) 2015, 11:00AM; 504MG/DL, (B)(6) 2015, 11:00AM; 579MG/DL, (B)(6) 2015, 11:00AM. ADVERSE EVENT NOT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 280519 | TRUETRACK | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUETRACK | RS4582 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |