FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4792552 · Received April 29, 2015

Report

Report Number
1052693-2015-00440
Event Type
Malfunction
Date Received
April 29, 2015
Date of Event
April 6, 2015
Report Date
April 28, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE IS: TEST STRIP ISSUE.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "HI" BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS FASTING RANGE FROM 258 TO 300MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST PERFORMED DURING CALL NON-FASTING ((B)(6) 2015; 1:59PM) WITH RESULTS OF 584MG/DL AND "HI". VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPECIFICATION. TEST STRIP LOT MFR'S EXPIRATION DATE IS 06/24/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FASTING FROM METER MEMORY: 369MG/DL (B)(6) 2015, 11:00AM; 170MG/DL, (B)(6) 2015, 11:00AM; 500MG/DL, (B)(6) 2015, 11:00AM; 504MG/DL, (B)(6) 2015, 11:00AM; 579MG/DL, (B)(6) 2015, 11:00AM. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280519 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RS4582

Patients

Seq Age Sex Outcome Treatment
1