FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4792536 · Received April 29, 2015

Report

Report Number
1052693-2015-00446
Event Type
Malfunction
Date Received
April 29, 2015
Date of Event
April 7, 2015
Report Date
January 6, 2016
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

INTERNAL REPORT#: (B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION.

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION:USER'S MISUNDERSTANDING OF ERRATIC RESULTS.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ERRATIC BLOOD RESULTS. CUSTOMER STATES THAT HE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER EXPECTED BLOOD RESULTS ARE 100-120MG/DL VERIFIED THE STRIPS EXPIRE 04/30/2017. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 325MG/DL AND 273 MG/DL FASTING. REVIEWED METER MEMORY: 391MG/DL; (B)(6) 2015; 12:25:00 PM FASTING: NO, 126MG/DL; (B)(6) 2015; 11:47:00 PM FASTING: NO, 131MG/DL; (B)(6) 2015; 11:53:24 PM FASTING:, 273MG/DL; (B)(6) 2015; 11:57:00 PM FASTING: NO, 325MG/DL; (B)(6) 2015; 01:54:00 PM FASTING: NO. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ERRATIC BLOOD RESULTS. CUSTOMER STATES THAT HE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 100-120MG/DL. VERIFIED THE STRIPS EXPIRE 04/30/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 325MG/DL AND 273MG/DL FASTING. REVIEWED METER MEMORY: (B)(6). NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280871 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR1954

Patients

Seq Age Sex Outcome Treatment
1 0 YR