TRUETRACK
Report
- Report Number
- 1052693-2015-00479
- Event Type
- Malfunction
- Date Received
- April 29, 2015
- Date of Event
- April 7, 2015
- Report Date
- April 29, 2015
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K032657
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER
Narratives
INTERNAL. REPORT #: (B)(4). PRODUCT NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE IS: TEST STRIP ISSUE.
(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION.
CUSTOMER COMPLAINT OF BLOOD RESULTS READING "HI". CUSTOMER STATES THAT SHE FEELS WELL, SHE STATES SHE HAS SYMPTOMS OF HYPERGLYCEMIA (THIRSTY, URINATING). CUSTOMER STATES SHE REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 94-140 MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 04/15/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED IN HER LIVING ROOM AREA AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BLOOD TEST, HI-SHE STATED THAT SHE ATE 1 HOUR AGO. REVIEWED METER MEMORY: HI (B)(6) 2015, 05:10:00 PM, FASTING: NO; 224MG/DL, (B)(6) 2015, 02:22:00 PM, FASTING: NO; 334MG/DL, (B)(6) 2015, 08:13:00 PM, FASTING: YES; 260MG/DL, (B)(6) 2015, 03:37:00 PM, FASTING: YES; 164MG/DL, (B)(6) 2015, 02:08:00 PM, FASTING: YES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 281102 | TRUETRACK | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUETRACK | RR4538 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |