FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4792512 · Received April 29, 2015

Report

Report Number
1052693-2015-00479
Event Type
Malfunction
Date Received
April 29, 2015
Date of Event
April 7, 2015
Report Date
April 29, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INTERNAL. REPORT #: (B)(4). PRODUCT NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE IS: TEST STRIP ISSUE.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION.

Description of Event or Problem · 1

CUSTOMER COMPLAINT OF BLOOD RESULTS READING "HI". CUSTOMER STATES THAT SHE FEELS WELL, SHE STATES SHE HAS SYMPTOMS OF HYPERGLYCEMIA (THIRSTY, URINATING). CUSTOMER STATES SHE REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 94-140 MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 04/15/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED IN HER LIVING ROOM AREA AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BLOOD TEST, HI-SHE STATED THAT SHE ATE 1 HOUR AGO. REVIEWED METER MEMORY: HI (B)(6) 2015, 05:10:00 PM, FASTING: NO; 224MG/DL, (B)(6) 2015, 02:22:00 PM, FASTING: NO; 334MG/DL, (B)(6) 2015, 08:13:00 PM, FASTING: YES; 260MG/DL, (B)(6) 2015, 03:37:00 PM, FASTING: YES; 164MG/DL, (B)(6) 2015, 02:08:00 PM, FASTING: YES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
281102 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RR4538

Patients

Seq Age Sex Outcome Treatment
1