FDA Adverse Event Malfunction Summary report: N

TRUE2GO

MDR report key: 4792508 · Received April 29, 2015

Report

Report Number
1052693-2015-00487
Event Type
Malfunction
Date Received
April 29, 2015
Date of Event
April 8, 2015
Report Date
April 29, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080710
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE IS: USER HAD AN INACCURATE REFERENCE.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS FASTING RANGE FORM 100 TO 130 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. CURRENTLY TAKING MEDICATION TO MAANGE DIABETES. BACK TO BACK BLOOD TEST PERFORMED DURING CALL FASTING ((B)(6) 2015; 2:58PM) WITH RESULTS OF 179MG/DL AND 223MG/DL. VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPECIFICATION. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 08/22/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FROM METER MEMORY: 173MG/DL, (B)(6) 2015, 12:00:00 AM, FASTING: YES; 223MG/DL, (B)(6) 2015, 12:00:00 AM, FASTING: YES; 173MG/DL, (B)(6) 2015, 12:00:00 PM, FASTING: NO; 170MG/DL, (B)(6) 2015, 03:02:00 PM, FASTING: YES; 172MG/DL, (B)(6) 2015, 03:02:00 PM, FASTING: NO. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280435 TRUE2GO BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUE2GO PR2097

Patients

Seq Age Sex Outcome Treatment
1