TRUERESULT
Report
- Report Number
- 1052693-2015-00661
- Event Type
- Malfunction
- Date Received
- April 29, 2015
- Date of Event
- April 4, 2015
- Report Date
- April 27, 2015
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K080641
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). RETURNED METER AND TEST STRIPS EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE: USER HAD AN INACCURATE REFERENCE OR USER'S TEST STRIP HAD POOR STORAGE.
CONSUMER COMPLAINT OF LOW BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS NON-FASTING RANGES FROM 49 TO 244MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST NOT ABLE TO BE PERFORMED DURING CALL SINCE TEST STRIPS DO NOT HAVE PROPER STORAGE. VERIFIED STORAGE OF TEST STRIPS IS NOT WITHIN INSTRUCTED SPECIFICATION SINCE THEY ARE KEPT IN KITCHEN. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 10/22/2017 AND OPEN VIAL DATE IS MONTH OF (B)(6) 2015. RECALL TEST RESULTS PERFORMED FASTING FROM METER MEMORY: 73MG/DL, (B)(6) 2015, 07:12AM; 47MG/DL, (B)(6) 2015, 11:18AM; 49MG/DL, (B)(6) 2015, 12:00AM; 110MG/DL, (B)(6) 2015, 10:41AM; 41MG/DL, (B)(6) 2015, 07:08AM. ADVERSE EVENT NOT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 280865 | TRUERESULT | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUERESULT | PR2139 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |