FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4792507 · Received April 29, 2015

Report

Report Number
1052693-2015-00661
Event Type
Malfunction
Date Received
April 29, 2015
Date of Event
April 4, 2015
Report Date
April 27, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER AND TEST STRIPS EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE: USER HAD AN INACCURATE REFERENCE OR USER'S TEST STRIP HAD POOR STORAGE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF LOW BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS NON-FASTING RANGES FROM 49 TO 244MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. BACK TO BACK BLOOD TEST NOT ABLE TO BE PERFORMED DURING CALL SINCE TEST STRIPS DO NOT HAVE PROPER STORAGE. VERIFIED STORAGE OF TEST STRIPS IS NOT WITHIN INSTRUCTED SPECIFICATION SINCE THEY ARE KEPT IN KITCHEN. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 10/22/2017 AND OPEN VIAL DATE IS MONTH OF (B)(6) 2015. RECALL TEST RESULTS PERFORMED FASTING FROM METER MEMORY: 73MG/DL, (B)(6) 2015, 07:12AM; 47MG/DL, (B)(6) 2015, 11:18AM; 49MG/DL, (B)(6) 2015, 12:00AM; 110MG/DL, (B)(6) 2015, 10:41AM; 41MG/DL, (B)(6) 2015, 07:08AM. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280865 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2139

Patients

Seq Age Sex Outcome Treatment
1