TRUETRACK
Report
- Report Number
- 1052693-2015-00657
- Event Type
- Malfunction
- Date Received
- April 29, 2015
- Date of Event
- April 3, 2015
- Report Date
- April 27, 2015
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K032657
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). RETURNED METER AND TEST STRIPS EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER'S TEST STRIPS HAD POOR STORAGE.
CONSUMER COMPLAINT OF ABOUT BLOOD RESULT READING LOW. CUSTOMER STATES THAT HE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 80-160MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 06/29/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED THE WEEK OF (B)(6) 2015. REVIEWED METER MEMORY: 27MG/DL (B)(6) 2015 09:30:00 AM FASTING: NO, 93MG/DL (B)(6) 2015 06:52:00 AM FASTING: YES, 40MG/DL (B)(6) 2015 07:53:00 PM FASTING: YES, 132MG/DL (B)(6) 2015 06:00:00 PM FASTING: YES, 136MG/DL (B)(6) 2015 04:24:00 PM FASTING: YES. NO ADVERSE EVENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 281098 | TRUETRACK | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUETRACK | RS4583 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |