FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4792500 · Received April 29, 2015

Report

Report Number
1052693-2015-00657
Event Type
Malfunction
Date Received
April 29, 2015
Date of Event
April 3, 2015
Report Date
April 27, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER AND TEST STRIPS EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER'S TEST STRIPS HAD POOR STORAGE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT BLOOD RESULT READING LOW. CUSTOMER STATES THAT HE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 80-160MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 06/29/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED THE WEEK OF (B)(6) 2015. REVIEWED METER MEMORY: 27MG/DL (B)(6) 2015 09:30:00 AM FASTING: NO, 93MG/DL (B)(6) 2015 06:52:00 AM FASTING: YES, 40MG/DL (B)(6) 2015 07:53:00 PM FASTING: YES, 132MG/DL (B)(6) 2015 06:00:00 PM FASTING: YES, 136MG/DL (B)(6) 2015 04:24:00 PM FASTING: YES. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
281098 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RS4583

Patients

Seq Age Sex Outcome Treatment
1