FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4792496 · Received April 29, 2015

Report

Report Number
1052693-2015-00478
Event Type
Malfunction
Date Received
April 29, 2015
Date of Event
April 7, 2015
Report Date
January 6, 2016
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVALUATION. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION:STRIP ISSUE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT BLOOD RESULT READING "LO". CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 90-105MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 06/15/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED IN THE KITCHEN CABINET AND WERE FIRST OPENED (B)(6) 2015. REVIEWED METER MEMORY: LO MG/DL, (B)(6) 2015, 11:09:00 AM, FASTING: YES; LO MG/DL, (B)(6) 2015, 07:29:00 AM, FASTING: YES; 126MG/DL, (B)(6) 2015, 07:28:00 AM, FASTING: YES; 110MG/DL, (B)(6) 2015, 07:51:00 AM, FASTING: YES; 93MG/DL, (B)(6) 2015, 08:00:00 AM, FASTING: YES. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT BLOOD RESULT READING "LO". CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 90-105MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 06/15/2017. (B)(6) 2015. REVIEWED METER MEMORY: (B)(6). NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280349 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RR4576

Patients

Seq Age Sex Outcome Treatment
1 0 YR