FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4792128 · Received May 22, 2015

Report

Report Number
3004209178-2015-58868
Event Type
Malfunction
Date Received
May 22, 2015
Date of Event
April 30, 2015
Report Date
May 3, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH UNRESPONSIVE ACT BUTTON AND UP ARROW BUTTONS DUE TO CORRODED KEYPAD TRACES. NO MOISTURE DAMAGE ON ELECTRONICS NOTED. THE INSULIN PUMP WAS MONITORED AND NO AUDIO BEEP ANOMALY NOTED. UNABLE TO VERIFY WEAK SIGNAL ALARM, BLOOD GLUCOSE METER NOW ALARM ANOMALY AND LOST SENSOR ALARM DUE TO UNRESPONSIVE BUTTONS. THE INSULIN PUMP HAS MINOR SCRATCHED DISPLAY WINDOW, CRACKED BATTERY TUBE THREADS AND CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE CALL THAT THERE IS A KEYPAD ANOMALY. THE BLOOD GLUCOSE READING IS UNKNOWN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
334724 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAS

Patients

Seq Age Sex Outcome Treatment
1 51 YR