FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4792058 · Received May 22, 2015

Report

Report Number
3004209178-2015-58821
Event Type
Malfunction
Date Received
May 22, 2015
Date of Event
April 20, 2015
Report Date
May 3, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE, THE INSULIN PUMP HAD ALARMED NO DELIVER THREE TIMES AND WASN'T SURE WHY TWO OF THE ALARMS OCCURRED. CUSTOMER UNDERSTOOD ONE OF THE ALARMS OCCURRED BECAUSE THE DEVICE WAS OUT OF INSULIN. CUSTOMER DID NOT RECALL HIS BLOOD GLUCOSE LEVEL AT THE TIME OF EVENT. TROUBLESHOOTING WAS NOT POSSIBLE AS CUSTOMER WAS REPORTING A PAST EVENT. CUSTOMER WAS ADVISED TO MONITOR THE DEVICE AND CALL BACK WHEN ISSUE OCCURS TO PERFORM PROPER TROUBLESHOOTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
335022 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 64 YR