FDA Adverse Event
Malfunction
Summary report: N
530G INSULIN PUMP
MDR report key: 4792058
·
Received May 22, 2015
Report
- Report Number
- 3004209178-2015-58821
- Event Type
- Malfunction
- Date Received
- May 22, 2015
- Date of Event
- April 20, 2015
- Report Date
- May 3, 2015
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZO
- PMA / PMN Number
- 120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CT
- Reporter Occupation
- PATIENT
Narratives
Additional Manufacturer Narrative · 1
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.
Description of Event or Problem · 1
CUSTOMER REPORTED VIA PHONE, THE INSULIN PUMP HAD ALARMED NO DELIVER THREE TIMES AND WASN'T SURE WHY TWO OF THE ALARMS OCCURRED. CUSTOMER UNDERSTOOD ONE OF THE ALARMS OCCURRED BECAUSE THE DEVICE WAS OUT OF INSULIN. CUSTOMER DID NOT RECALL HIS BLOOD GLUCOSE LEVEL AT THE TIME OF EVENT. TROUBLESHOOTING WAS NOT POSSIBLE AS CUSTOMER WAS REPORTING A PAST EVENT. CUSTOMER WAS ADVISED TO MONITOR THE DEVICE AND CALL BACK WHEN ISSUE OCCURS TO PERFORM PROPER TROUBLESHOOTING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 335022 | 530G INSULIN PUMP | OZO | OZO | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-751NAS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 64 YR |