FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4791247 · Received May 22, 2015

Report

Report Number
2032227-2015-16612
Event Type
Malfunction
Date Received
May 22, 2015
Date of Event
April 11, 2015
Report Date
May 4, 2015
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THE INSULIN PUMP HAD A FAILED BATTERY TEST. CUSTOMER'S BLOOD GLUCOSE WAS 131 MG/DL. THE CUSTOMER WAS ADVISED TO INSERT NEW AAA ALKALINE BATTERY. CUSTOMER STATED THAT THEY DID NOT RECEIVED FAILED BATTERY TEST. THE CUSTOMER WAS ADVISED TO MONITOR INSULIN PUMP AND CALL IF ISSUES PERSIST. THE TROUBLESHOOTING WAS DONE FOR BLANK DISPLAY, CUSTOMER WAS ADVISED TO INSERT NEW AAA ALKALINE BATTERY. CUSTOMER STATED THAT THE DISPLAY RETURNED. THE CUSTOMER WAS ADVISED TO MONITOR AND WE WOULD SEND A REPLACEMENT BATTERY CAP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
336252 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAL

Patients

Seq Age Sex Outcome Treatment
1 68 YR