FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4781606 · Received May 19, 2015

Report

Report Number
3004209178-2015-57663
Event Type
Malfunction
Date Received
May 19, 2015
Date of Event
April 27, 2015
Report Date
April 28, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
P120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THEY HAD AN UNEXPECTED RESTART ALARM ON THE INSULIN PUMP. CUSTOMER ALSO REPORTED A HIGH PITCH NOISE EMITTING FROM THE INSULIN PUMP. CUSTOMER WAS ABLE TO RESOLVE THE NOISE BY REPLACING THE BATTERY. IT WAS ALSO FOUND THERE WAS A SOLID CIRCLE ON THE INSULIN PUMP'S DISPLAY. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. IT WAS REPORTED THE UNEXPECTED RESTART ALARM WAS RECURRING DURING NORMAL USE. THE CUSTOMER WAS ADVISED TO MONITOR THE INSULIN PUMP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
325187 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAH

Patients

Seq Age Sex Outcome Treatment
1 54 YR