FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4780984 · Received May 19, 2015

Report

Report Number
2032227-2015-16092
Event Type
Malfunction
Date Received
May 19, 2015
Date of Event
April 28, 2015
Report Date
April 28, 2015
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP ALARMED BUTTON ERROR AFTER BOOT UP AND INTERMITTENT BUTTON RESPONSE ON THE ESCAPE BUTTON DUE TO MOISTURE DAMAGE ON KEYPAD TRACES NOTED. THE INSULIN PUMP HAS BROKEN BELT CLIP SLOT NOTED, CRACKED LCD WINDOW, CRACKED CASE AT LCD WINDOW CORNERS, BROKEN RESERVOIR TUBE LIP, SCRATCHES ON RESERVOIR TUBE WINDOW, CRACKED BATTERY TUBE THREADS AND STAINED ENDCAP STICKER. NO BELT CLIP RECEIVED WITH THE RETURN OF THE INSULIN PUMP.

Description of Event or Problem · 1

CUSTOMER REPORTED VIA PHONE, THE INSULIN PUMP ALARMED BUTTON ERROR. CUSTOMER'S BLOOD GLUCOSE WAS 87 MG/DL. CUSTOMER DOES NOT RECALL ANY SIGNIFICANT EVENTS WHICH MAY HAVE LED TO THE ALARM. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE, REVERT TO BACK UP PLAN, AND DEVICE NEEDED TO BE REPLACED. CUSTOMER AGREED TO RETURN THE DEVICE FOR FURTHER ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
327020 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAH

Patients

Seq Age Sex Outcome Treatment
1 21 YR