FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4780952 · Received May 19, 2015

Report

Report Number
2032227-2015-16114
Event Type
Malfunction
Date Received
May 19, 2015
Date of Event
April 25, 2014
Report Date
April 29, 2015
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH A MOTOR ERROR ALARM DURING THE OCCLUSION TEST AND WAS UNABLE TO PRIME AT 4.0 LBS DURING THE PRIME TEST DUE TO A FAULTY FORCE SENSOR RESISTOR (GOLD). THE MOTOR PASSED THE MOTOR TEST. THE UNIT HAD A CRACKED CASE AT THE DISPLAY WINDOW CORNER, A MINOR SCRATCHED LIQUID CRYSTAL DISPLAY WINDOW, CRACKED BATTERY TUBE THREADS, BROKEN BELT CLIP SLOT AT THE BATTERY TUBE THREADS AREA, BROKEN RESERVOIR TUBE LIP, MISSING RESERVOIR TUBE O-RING AND MISSING END CAP STICKER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP ALARMED MOTOR ERROR WHILE THE CUSTOMER WAS ADDING INSULIN TO THE INSULIN PUMP. THE CUSTOMER'S BLOOD GLUCOSE WAS 172 MG/DL. THE CUSTOMER DID NOT OBSERVE ANY SIGNIFICANT EVENTS LEADING TO THE ALARM. THE CUSTOMER WAS UNABLE TO COMPLETE THE REWIND SEQUENCE. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. THE CUSTOMER WAS ADVISED TO REPLACE THE INSULIN PUMP AND AGREED TO RETURN THE DEVICE FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
326959 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAH

Patients

Seq Age Sex Outcome Treatment
1 23 YR