FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4780718 · Received May 19, 2015

Report

Report Number
3004209178-2015-57413
Event Type
Malfunction
Date Received
May 19, 2015
Date of Event
April 28, 2015
Report Date
April 28, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED BASIC OCCLUSION TEST AND DISPLACEMENT TEST. NO MOTOR ERROR ALARMS WERE NOTED. HOWEVER, THE INSULIN PUMP WAS UNABLE TO PRIME UNIT DURING PRIME TEST DUE TO FAULTY FORCE SENSOR. THE INSULIN PUMP WAS UNABLE TO PERFORM EXCESSIVE NO DELIVERY TEST AND OCCLUSION TEST DUE TO PRIME ANOMALY. THE MOTOR WAS TESTED OUTSIDE THE INSULIN PUMP AND PASSED. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON LCD WINDOW AND CRACKED BATTERY TUBE THREADS.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED VIA PHONE CALL, THAT THE CUSTOMER RECEIVED EXCESSIVE NO DELIVERY ALARMS, AS WELL AS MOTOR ERROR ALARMS. CUSTOMER'S BLOOD GLUCOSE LEVEL AT THE TIME 500MG/DL. CUSTOMER TREATED WITH MANUAL INJECTION. TROUBLESHOOTING OCCURRED. ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP, AND REVERT TO A BACK-UP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
325784 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAB

Patients

Seq Age Sex Outcome Treatment
1 53 YR