FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4780710 · Received May 19, 2015

Report

Report Number
3004209178-2015-57396
Event Type
Malfunction
Date Received
May 19, 2015
Date of Event
April 28, 2015
Report Date
April 28, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THEY HAD A SIGNAL TOO LOW ALARM, UNEXPECTED RESTART ALARM AND A PROGRAM ALARM ANOMALY. CUSTOMER'S BLOOD GLUCOSE WAS 207 MG/DL. TROUBLESHOOTING FOUND THE CORRECT BOLUS AMOUNT WAS RECORDED IN THE BOLUS HISTORY. THE INSULIN PUMP ALSO PASSED A SELF-TEST. THE CUSTOMER ALSO CALLED BACK TO REPORT A BLANK DISPLAY ON THEIR INSULIN PUMP. CUSTOMER REQUESTED A REPLACEMENT INSULIN PUMP. THE CUSTOMER WILL NOT RETURN THE INSULIN PUMP FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
326262 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 71 YR