FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4780637 · Received May 19, 2015

Report

Report Number
2032227-2015-16024
Event Type
Malfunction
Date Received
May 19, 2015
Date of Event
April 28, 2015
Report Date
April 28, 2015
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP ALARMED A33 DURING PRIME/A33 TEST DUE TO FAULTY FORCE SENSOR RESISTOR. THE INSULIN PUMP HAS CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, CASE CRACKED AT THE DISPLAY WINDOW CORNER, MINOR SCRATCHED LCD WINDOW, SCRATCHED RESERVOIR TUBE WINDOW, CRACKED RESERVOIR TUBE WINDOW, RESERVOIR TUBE CRACKED AND CRACKED BELT CLIP SLOT.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT SHE HAD A COMPROMISED FORCE SENSOR SYSTEM ALARM ON THE INSULIN PUMP. CUSTOMER'S BLOOD GLUCOSE WAS 113 MG/DL. CUSTOMER STATED THAT THE INSULIN WAS SQUIRTING OUT DURING THE MANUAL PRIME PROCESS. CUSTOMER STATED THAT THEY ARE UNABLE TO EXIT THE PREPARING TO PRIME LOOP. CUSTOMER WAS STUCK IN THE REWIND COMPLETE/BOLUS DELIVERY LOOP. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE PUMP. CUSTOMER WAS EXPLAINED THAT THE POSSIBLE CAUSE OF THE ALARM WAS DURING SEATING, THE FORCE SENSOR DID NOT DETECT THE RESERVOIR. CUSTOMER WAS ADVISED THAT THE PUMP WILL NEED TO BE REPLACED. CUSTOMER WAS ALSO ADVISED TO DISCONTINUE USE OF THE PUMP AND REVERT TO A BACK-UP PLAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
325656 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAL

Patients

Seq Age Sex Outcome Treatment
1 57 YR