FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4771246 · Received May 14, 2015

Report

Report Number
3004209178-2015-56184
Event Type
Malfunction
Date Received
May 14, 2015
Date of Event
January 23, 2015
Report Date
April 23, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT HE IS HAVING AN ISSUE WITH HIS PUMP TURNING OFF AND REBOOTING ITSELF. CUSTOMER STATED THAT THE PUMP THEN STARTS COUNTING UP. CUSTOMER STATED THAT THE PUMP WILL GO BLANK. CUSTOMER REPORTED THAT THE BATTERY COMPARTMENT WAS NOT DAMAGED OR CORRODED. TROUBLESHOOTING WAS PERFORMED AND THE CUSTOMER WILL BE SENT A REPLACEMENT BATTERY CAP FOR THE BLANK DISPLAY ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
315312 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 50 YR