FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4771032 · Received May 14, 2015

Report

Report Number
2032227-2015-15665
Event Type
Malfunction
Date Received
May 14, 2015
Date of Event
April 23, 2015
Report Date
April 23, 2015
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Additional Manufacturer Narrative · 1

THE PUMP WAS RECEIVED WITH A BLEEDING LCD GLASS, MINOR SCRATCHES ON THE LCD WINDOW, A CRACKED RESERVOIR TUBE LIP, SCRATCHES ON THE RESERVOIR TUBE WINDOW AND CRACKED BATTERY TUBE THREADS.

Description of Event or Problem · 1

THE CUSTOMER'S MOTHER REPORTED VIA PHONE CALL THAT THERE WAS AN INK SMUDGE ON THE INSULIN PUMP'S SCREEN. THE MOTHER REPORTED THE DAMAGE WAS CAUSED BY THE INSULIN PUMP BEING STUCK BETWEEN THE CAR DOOR. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN. CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED. CUSTOMER WILL NOT BE RETURNING THE INSULIN PUMP FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
315248 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-754LWWL

Patients

Seq Age Sex Outcome Treatment
1