FDA Adverse Event Malfunction Summary report: N

LOCKING SCREW, FULLY THREADED T2 TIBIA Ø5X45 MM

MDR report key: 4763311 · Received May 11, 2015

Report

Report Number
0009610622-2015-00236
Event Type
Malfunction
Date Received
May 11, 2015
Date of Event
April 14, 2015
Report Date
April 24, 2015
Manufacturer
STRYKER TRAUMA KIEL (MDR)
Product Code
HSB
PMA / PMN Number
K032244
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION SUMMARY: PRODUCT INQUIRY STATES BOTH LOCKING SCREWS, FULLY THREADED T2 TIBIA Ø5X40 MM TO BE THE SUBJECT PRODUCTS. A REVIEW OF THE DHR REVEALED NO DISCREPANCIES AND THE ITEMS WERE DOCUMENTED AS FAULTLESS PRIOR TO DISTRIBUTION. THE IMAGE PROVIDED SHOWED DISCREPANCIES BETWEEN SIDE AND BOTTOM LABEL REGARDING THE CAT. #. THE LABEL AT THE BOTTOM SIDE PRESENTS CAT. # 18965040S (EXPIRY DATE 2019-11) AND THE SIDE LABELS PRESENT CAT. # 18965045S (EXPIRY DATE 2019-11) [1]. OPTICAL EVALUATION, BASED ON THE IMAGE PROVIDED, REVEALED THAT THE OVERWRAP-FOIL IS NO STRYKER (B)(4) STANDARD AS NO PERFORATION COULD BE VERIFIED AND FURTHER, SEALING SEAMS ARE VISIBLE AT ONE LONGITUDINAL SIDE, WHICH IS NOT ORIGINALLY PROVIDED AT THIS AREA. FURTHERMORE, SMALL STICKERS WITH STRYKER IMPRINT ARE VISIBLE UNDER THE FOIL AT BOTH LONGITUDINAL SIDES, WHICH IS NOT ORIGINALLY PROVIDED BY THE MANUFACTURER AS WELL. THUS, IT IS OBVIOUS THAT THE PACKAGING WAS RE-WRAPPED, WHICH IS BEYOND THE MANUFACTURER¿S CONTROL. MOST LIKELY THE MIX-UP OF THE UPPER AND LOWER PARTS OCCURRED DURING THE RE-WRAPPING OF THE DEVICES. ADDITIONALLY, THE WHOLE PACKAGING PROCESS FOR THE SCREWS Ø5X40 MM CAT. # 18965040S (LOT CODE K073B1A), IN PARTICULAR THE LABELLING, WAS PERFORMED AT OUR SUPPLIER DOT. FOR THE SCREW Ø5X45 MM CAT. # 18965045S (LOT CODE K05241D) THE PACKAGING WAS PERFORMED AT STRYKER (B)(4). THUS, A MANUFACTURING ERROR RESP. A MIX-UP AT THE MANUFACTURING SITE COULD BE EXCLUDED. THE ROOT CAUSE WAS ALREADY GIVEN IN THE CANCELLED PRODUCT RETURN CHILD. ACCORDING TO FURTHER INFORMATION RECEIVED ¿WHEN THE PI WAS OPENED, STRYKER (B)(4) ALSO STARTED AN INTERNAL INVESTIGATION AND WE CONCLUDED THERE WAS A MISUNDERSTOOD IN THE LOGISTIC OPERATOR. CORRECTIVE ACTIONS WILL BE TAKEN BY STRYKER (B)(4). NO PRODUCTS WILL BE RETURNED FOR INVESTIGATION¿. THIS INQUIRY DOES NOT PRESENT A COMPLAINT REGARDING PRODUCT QUALITY AND IS NEITHER DEVICE NOR MANUFACTURING RELATED. IT RATHER REFLECTS A DEFICIENCY IN THE FURTHER TREATMENT RESPECTIVELY IN THE FLOW AT DISTRIBUTION SITE. THE EVENT WAS NOT CAUSED BY PRODUCT DEFICIENCY. DEVICE WAS NEVER RECEIVED.

Additional Manufacturer Narrative · 1

ONCE THE INVESTIGATION HAS BEEN COMPLETED ANY ADDITIONAL INFORMATION WILL BE REPORTED IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE EXTERNAL LABELS DON'T MATCH, LATERAL VERSUS FRONT AND BACK.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE EXTERNAL LABELS DON'T MATCH, LATERAL VERSUS FRONT AND BACK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
307958 LOCKING SCREW, FULLY THREADED T2 TIBIA Ø5X45 MM ROD, FIXATION, INTRAMEDULLARY AND ACCESSORIES HSB STRYKER TRAUMA KIEL (MDR) K05241D

Patients

Seq Age Sex Outcome Treatment
1 Other