FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4762648 · Received May 7, 2015

Report

Report Number
1052693-2015-00699
Event Type
Malfunction
Date Received
May 7, 2015
Date of Event
April 17, 2015
Report Date
May 7, 2015
Manufacturer
NIPRO DIAGNOSTICS INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE IS: USER HAD AN INACCURATE REFERENCE.

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. CUSTOMER'S WIFE STATES THAT HER HUSBAND FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 140-210 MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 04/30/2015. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 260 MG/DL AND 276 MG/DL FASTING. REVIEWED METER MEMORY: 286 MG/DL (B)(6) 2015 01:58:00 PM FASTING: YES; 250 MG/DL (B)(6) 2015 01:56:00 PM FASTING: YES; 289 MG/DL (B)(6) 2015 01:48:10 PM FASTING: YES; 302 MG/DL (B)(6) 2015 01:46:10 PM FASTING: YES; 317 MG/DL (B)(6) 2015 01:45:10 PM FASTING: YES. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
299865 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS INC. TRUETRACK RN4055

Patients

Seq Age Sex Outcome Treatment
1