FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4761288 · Received May 9, 2015

Report

Report Number
3004209178-2015-54687
Event Type
Malfunction
Date Received
May 9, 2015
Date of Event
April 17, 2015
Report Date
April 17, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT IS PROVIDED BECAUSE OUR DEVICE EVALUATION FOLLOW UP REPORT WAS SUBMITTED WITH INCORRECT INFORMATION.

Additional Manufacturer Narrative · 1

THIS REPORT IS PROVIDED BECAUSE OUR DEVICE EVALUATION FOLLOW UP REPORT WAS SUBMITTED WITH INCORRECT INFORMATION.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

A CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THEIR INSULIN PUMP ALARMED BUTTON ERROR. THE PATIENT'S BLOOD GLUCOSE LEVEL WAS 226 MG/DL AT THE TIME OF THE CALL. THE CUSTOMER STATED THAT THE KEYPAD IS UNRESPONSIVE. THE CUSTOMER WAS INFORMED THAT THE INSULIN PUMP NEEDED TO BE REPLACED AND WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO THE BACK UP PLAN. THE CUSTOMER SENT THE PRODUCT BACK FOR ANALYSIS. A REPLACEMENT PUMP WAS SHIPPED TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
305799 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 22 YR