FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4760794 · Received May 8, 2015

Report

Report Number
3004209178-2015-54511
Event Type
Malfunction
Date Received
May 8, 2015
Date of Event
April 16, 2015
Report Date
April 17, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THE INSULIN PUMP ALARM WEAK BATTERY AND BATTERY OUT LIMIT. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN MG/DL. AFTER TROUBLESHOOTING WAS DONE, CUSTOMER WAS ADVISED THAT WE WILL SEND A REPLACEMENT BATTERY CAP AND MONITOR THE INSULIN PUMP. THE CUSTOMER DECLINED TO TROUBLESHOOT FOR LOW BATTERY AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
303931 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAL

Patients

Seq Age Sex Outcome Treatment
1 60 YR