FDA Adverse Event
Malfunction
Summary report: N
530G INSULIN PUMP
MDR report key: 4760794
·
Received May 8, 2015
Report
- Report Number
- 3004209178-2015-54511
- Event Type
- Malfunction
- Date Received
- May 8, 2015
- Date of Event
- April 16, 2015
- Report Date
- April 17, 2015
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OZO
- PMA / PMN Number
- 120010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- PATIENT
Narratives
Additional Manufacturer Narrative · 1
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED VIA PHONE CALL INDICATING THAT THE INSULIN PUMP ALARM WEAK BATTERY AND BATTERY OUT LIMIT. CUSTOMER'S BLOOD GLUCOSE WAS UNKNOWN MG/DL. AFTER TROUBLESHOOTING WAS DONE, CUSTOMER WAS ADVISED THAT WE WILL SEND A REPLACEMENT BATTERY CAP AND MONITOR THE INSULIN PUMP. THE CUSTOMER DECLINED TO TROUBLESHOOT FOR LOW BATTERY AT THIS TIME.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 303931 | 530G INSULIN PUMP | OZO | OZO | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-551NAL |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 60 YR |