FDA Adverse Event Malfunction Summary report: N

RNS-9703-19

MDR report key: 4756667 · Received May 5, 2015

Report

Report Number
8030229-2015-00074
Event Type
Malfunction
Date Received
May 5, 2015
Date of Event
April 6, 2015
Report Date
April 6, 2015
Manufacturer
NIHON KOHDEN CORP
Product Code
MHX
PMA / PMN Number
K023475
Removal / Correction Number
2080783-04-15/15-001-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER STATES THAT THIS IS THE THIRD OCCURRENCE FOR THE MONTH, SO WE WILL BE FILING ONE FOR EACH OCCURRENCE. THIS IS THE FILING FOR THE THIRD OCCURRENCE OF THE THREE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE AUDIBLE ALARMS SPONTANEOUSLY STOPS ALARMING FOR THE REMOTE NETWORK STATION (RNS OR REMOTE MONITORING SYSTEM). ALSO, WHEN THEY CHECKED THAT SOUND CONTROL, THE VOLUME SETTING IS ALL THE WAY DOWN AND WILL NOT ALLOW THE USER TO RAISE IT. THEY STATED THAT THE ONLY FIX HE HAS FOUND IS TO UNPLUG THE RNS POWER CORD AND ESSENTIALLY HARD RESTARTING THE RNS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
295694 RNS-9703-19 REMOTE NETWORK STATION MHX NIHON KOHDEN CORP RNS-9703-019

Patients

Seq Age Sex Outcome Treatment
1 NI