FDA Adverse Event Other Summary report: N

SOFTHEAT

MDR report key: 4756325 · Received May 4, 2015

Report

Report Number
1314800-2015-00034
Event Type
Other
Date Received
May 4, 2015
Date of Event
January 9, 2013
Report Date
May 1, 2015
Manufacturer
KAZ, USA, INC.
Product Code
IRT
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

THE COMPLAINT ALLEGED THAT A CONSUMER RECEIVED BURNS ON HIS FACE AND UPPER ARM WHILE USING A HEATING PAD. MEDICAL ATTENTION WAS REQUIRED FOR HIS INJURIES. BURNS OF THIS NATURE ARE MOST LIKELY CAUSED BY THE CONSUMER LAYING OR LEANING AGAINST THE PAD WHICH IS CONTRARY TO PROPER USE INSTRUCTION. NOTE: ALTHOUGH THE CONSUMER ALLEGES THAT THE BURN OCCURRED ON (B)(6) 2013, WE HAVE RECEIVED INFORMATION THAT SUGGESTS THAT THE INCIDENT MAY HAVE OCCURRED ON A DIFFERENT DATE. THIS CALLS INTO QUESTION THE VERACITY OF THE CLAIM AND WHETHER THE INJURY MAY HAVE OCCURRED AS A RESULT OF USE OF A KAZ PRODUCT AT ALL. WE ARE STILL VERY EARLY IN THE PROCESS OF INVESTIGATION. KAZ, USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR LAB ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
292290 SOFTHEAT HEATING PAD IRT KAZ, USA, INC. UNK NA

Patients

Seq Age Sex Outcome Treatment
1 UNK