FDA Adverse Event Malfunction Summary report: N

DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 4753451 · Received May 6, 2015

Report

Report Number
3004753838-2015-03545
Event Type
Malfunction
Date Received
May 6, 2015
Date of Event
March 8, 2015
Report Date
April 8, 2015
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4). SUBSEQUENT TO THE INITIAL MDR, THE COMPLAINT RECEIVER WAS NOT RETURNED TO DEXCOM. THE TRANSMITTER (PART NUMBER STT-GL-003/SERIAL NUMBER (B)(4)/LOT NUMBER 5192109), BEING USED WITH THE COMPLAINT RECEIVER WAS RETURNED ON (B)(4) 2015. THE RETURNED TRANSMITTER WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. FUNCTIONAL TESTING WAS PERFORMED AND THE REPORTED FAULT COULD NOT BE REPRODUCED AND THERE WAS NO FAILURE DETECTED. THE DEVICE WAS DETERMINED TO BE OPERATING WITHIN THE REQUIRED SPECIFICATIONS WITHOUT MALFUNCTION. EVALUATION OF THE TRANSMITTER DID NOT CONFIRM THE REPORTED EVENT OF A PERMANENT OUT OF RANGE SIGNAL.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2015 TO REPORT PERMANENT OUT OF RANGE SIGNAL ON (B)(6) 2015. THE PATIENT DID NOT REPORT ANY INJURY OR MEDICAL INTERVENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
296065 DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. MT20649-PNK 5191806

Patients

Seq Age Sex Outcome Treatment
1 45 YR