FDA Adverse Event Other Summary report: N

SOFTHEAT

MDR report key: 4748717 · Received May 1, 2015

Report

Report Number
1314800-2015-00038
Event Type
Other
Date Received
May 1, 2015
Date of Event
March 23, 2015
Report Date
May 1, 2015
Manufacturer
KAZ USA, INC.
Product Code
IRT
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

A CONSUMER CALLED TO INFORM US THAT HE HAD RECEIVED 3RD DEGREE BURNS ON HIS ANKLE AND HEEL WHILE USING A HEATING PAD. MED ATTENTION WAS REQUIRED FOR HIS INJURIES. THE CONSUMER STATED THAT HE WAS USING THE HEATING PAD ON HIS ANKLE AND THAT HE HAD FALLEN ASLEEP, AND THAT THE AUTOMATIC SHUT-OFF FEATURE DID NOT ENGAGE. THE INSTRUCTIONS FOR PROPER USE CLEARLY STATE THAT THIS PAD IS NOT TO BE USED ON OR BY AN INVALID, SLEEPING, OR UNCONSCIOUS PERSON. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR LAB ANALYSIS, BUT THE CONSUMER IS REFUSING TO DO SO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
289634 SOFTHEAT HEATING PAD IRT KAZ USA, INC. HP-215 32814

Patients

Seq Age Sex Outcome Treatment
1 UNK Other