FDA Adverse Event Malfunction Summary report: N

ADVIA 2120 WITH DUAL ASPIRATE AUTOSAMPLER

MDR report key: 4747286 · Received May 5, 2015

Report

Report Number
2432235-2015-00225
Event Type
Malfunction
Date Received
May 5, 2015
Date of Event
April 15, 2015
Report Date
April 15, 2015
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
GKZ
PMA / PMN Number
K102644
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS HEALTHCARE DIAGNOSTICS INC. CLINICAL SERVICE ENGINEER (CSE) VISITED THE CUSTOMER SITE TO TROUBLESHOOT THE ERRATIC MEAN CORPUSCULAR VOLUME (MCV) RESULTS ON THE ADVIA 2120 WITH DUAL ASPIRATE AUTOSAMPLER INSTRUMENT. THE CSE CHECKED THE INSTRUMENT FLUIDS, PERFORMED AN OPTICS CHECK, REPLACED THE PEROX LAMP, ADJUSTED A LOOSE SCREW FROM THE RED BLOOD CELL (RBC)/BASO/RETIC OPTICS BENCH AND REPLACED THE CONCENTRIC FLOW MODULE. THE CSE THEN VERIFIED THE GAINS VERSUS TARGET VALUES, RAN CONTROLS, WHICH PASSED SPECIFICATIONS, AND PERFORMED A PATIENT CORRELATION WITH THE OTHER ADVIA 2120 INSTRUMENT IN THE LABORATORY. THE CAUSE OF THE MCV DELTA CHECK FAILURE IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE MEAN CORPUSCULAR VOLUME (MCV) DELTA CHECK IS FAILING ON SOME PATIENT SAMPLES WHEN RUN ON THE ADVIA 2120 WITH DUAL ASPIRATE AUTOSAMPLER INSTRUMENT. NO PATIENT DATA OR QUALITY CONTROL DATA WAS PROVIDED BY THE CUSTOMER. HOWEVER, THE CUSTOMER STATED THAT THE QUALITY CONTROL MATERIAL WAS NOT AFFECTED. THE AFFECTED PATIENT SAMPLES WERE NOT REPORTED TO THE PHYSICIAN(S). THE AFFECTED PATIENT SAMPLES WERE RUN ON THE BACKUP ADVIA 2120 INSTRUMENT AND THE MCV DELTA CHECKS PASSED. THE RE-RUN RESULTS WERE REPORTED TO THE PHYSICIAN(S). IT IS UNKNOWN IF PATIENT SAMPLES WITH NO PREVIOUS HISTORY IN THE CUSTOMER'S LABORATORY INFORMATION SYSTEM (LIS) WERE REPORTED OUT WITH AN INCORRECT MCV RESULT. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE MCV DELTA CHECK FAILURES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
292779 ADVIA 2120 WITH DUAL ASPIRATE AUTOSAMPLER ADVIA 2120 WITH DUAL ASPIRATE AUTOSAMPLER GKZ SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA 2120 WITH DUAL ASPIRATE AUTOSAMPLER

Patients

Seq Age Sex Outcome Treatment
1