FDA Adverse Event Malfunction Summary report: N

STA COMPACT

MDR report key: 4730510 · Received April 24, 2015

Report

Report Number
2245451-2015-00001
Event Type
Malfunction
Date Received
April 24, 2015
Date of Event
March 26, 2015
Report Date
March 27, 2015
Manufacturer
DIAGNOSTICA STAGO
Product Code
GKP
Product Problem
Yes
Report Source
Distributor report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

ON (B)(6) 2015, DIAGNOSTICA STAGO, INC. RECEIVED A CALL FROM THE CUSTOMER (B)(6) INDICATING THE RELEASE OF AN ERRONEOUS RESULT FOR PT ON (B)(6) 2015. THE RESULT WAS GENERATED ON AN STA COMPACT SYSTEM, SERIAL NUMBER (B)(4). THIS WAS REPORTED TO BE AN UNDER ESTIMATED TEST RESULT; OTHER TESTING SHOWED THAT THE PATIENT HAD A HIGH PT VALUE. THE PATIENT IS UNDER VKA THERAPY (COUMADIN); S/HE DID RECEIVE TREATMENT BASED ON THE ERRONEOUS RESULT BUT DID NOT SUFFER ANY INJURY AS A RESULT (ACCORDING TO THE CUSTOMER REPRESENTATIVE). A SERVICE ENGINEER ARRIVED AT THE FACILITY THE SAME DAY THAT THE CALL WAS RECEIVED ((B)(6) 2015), BUT COULD NOT REPRODUCE THE ISSUE NOR DID THE SERVICE ENGINEER NEED TO REPLACE ANY PARTS. REFERENCE MFR # 8043723-2015-00001.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
274299 STA COMPACT IVD COAGULATION DEVICE/INSTRUMENT GKP DIAGNOSTICA STAGO

Patients

Seq Age Sex Outcome Treatment
1