FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4730235 · Received April 23, 2015

Report

Report Number
1052693-2015-00588
Event Type
Malfunction
Date Received
April 23, 2015
Date of Event
March 30, 2015
Report Date
December 21, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION TEST STRIP ISSUE. INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Additional Manufacturer Narrative · 1

INTERNAL REPORT (B)(4). PRODUCT NOT YET RETURNED FOR EVAL.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS NON-FASTING RANGE FROM 125 TO 160 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. CURRENTLY TAKING MEDICATION AND INSULIN TO MANAGE DIABETES. VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPECIFICATION. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 07/13/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FROM METER MEMORY: (B)(6). BASED ON THE "LO" RESULTS RECALLED IN THE METER MEMORY AND OBTAINED BY THE CUSTOMER, THE COMPLAINT IS REPORTABLE. ADVERSE EVENT NOT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULTS. EXPECTED BLOOD GLUCOSE RESULTS NON-FASTING RANGE FROM 125 TO 160 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. CURRENTLY TAKING MEDICATION AND INSULIN TO MANAGE DIABETES. VERIFIED STORAGE OF TEST STRIPS IS WITHIN INSTRUCTED SPECIFICATION. TEST STRIP LOT MFR'S EXPIRATION DATE IS 07/13/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FROM METER MEMORY: MEMORY 1:"LO" (B)(6) 2015 04:50PM FASTING: NO; MEMORY 2:140MG/DL (B)(6) 2015 04:50PM FASTING: YES; MEMORY 3:210MG/DL (B)(6) 2015 04:50PM FASTING: YES; MEMORY 4:181MG/DL (B)(6) 2015 04:50PM FASTING: NO; MEMORY 5:126MG/DL (B)(6) 2015 04:50PM FASTING: YES. BASED ON THE "LO" RESULTS RECALLED IN THE METER MEMORY AND OBTAINED BY THE CUSTOMER, THE COMPLAINT IS REPORTABLE. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
269793 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2031

Patients

Seq Age Sex Outcome Treatment
1 0 YR