FDA Adverse Event Malfunction Summary report: N

RADICAL

MDR report key: 4714117 · Received April 16, 2015

Report

Report Number
2031172-2015-00661
Event Type
Malfunction
Date Received
April 16, 2015
Date of Event
March 17, 2015
Report Date
March 17, 2015
Manufacturer
MASIMO CORPORATION
Product Code
DQA
PMA / PMN Number
K040214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

CORRECTED DATA (G5) : 510(K) NUMBER UPDATED TO K040214. THE RETURNED DEVICE WAS EVALUATED. DURING THE TESTING, WHENEVER J3 SWIVEL (SENSOR) CONNECTOR WAS WIGGLED, THE PLETH WAVEFORM WITH SIGNAL QUALITY INDICATOR WENT FLAT MOMENTARILY AND "LOW SIGNAL IQ" MESSAGE WAS DISPLAYED ON THE SCREEN. THE J3 SWIVEL CONNECTOR WAS REPLACED AND THE UNIT FUNCTIONED AS DESIGNED. A SERVICE HISTORY RECORD REVIEW REVEALS THAT THIS UNIT WAS IN THE FIELD FOR OVER TEN (10) YEARS WITH NO RELATED ISSUES PRIOR TO THIS REPORTED EVENT.

Additional Manufacturer Narrative · 1

THE RETURNED DEVICE WAS EVALUATED. DURING THE TESTING, WHENEVER J3 SWIVEL (SENSOR) CONNECTOR WAS WIGGLED, PLETH WAVEFORM WITH SIGNAL QUAL INDICATOR WENT FLAT MOMENTARILY AND "LOW SIGNAL IQ" MESSAGE WAS DISPLAYED ON THE SCREEN. THE J3 SWIVEL CONNECTOR WAS REPLACED AND THE UNIT FUNCTIONED AS DESIGNED. A SVC HISTORY RECORD REVIEW REVEALS THAT THIS UNIT WAS IN THE FIELD FOR OVER TEN YEARS WITH NO PREVIOUS REPORTED ISSUES PRIOR TO THIS REPORTED EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE SIGNAL KEEPS DROPPING WHEN ANY CABLE IS USED. THE CUSTOMER BELIEVES THAT IT IS THE PT CONNECTOR. NO PT INCIDENT REPORTED, AND WILL ENGAGE IN MONITORING. ADD'L INFO REC'D INDICATED THAT THERE WAS NO ALARM OR ERROR MESSAGE. THE ISSUE OCCURRED WHILE A PT WAS BEING MONITORED. NO KNOWN IMPACT OR CONSEQUENCE TO PT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
255849 RADICAL OXIMETER DQA MASIMO CORPORATION 1708

Patients

Seq Age Sex Outcome Treatment
1