FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4702047 · Received April 15, 2015

Report

Report Number
1052693-2015-00517
Event Type
Malfunction
Date Received
April 15, 2015
Date of Event
March 18, 2015
Report Date
April 14, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER AND TEST STRIPS EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: TEST STRIP ISSUE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF "LO" BLOOD RESULT. EXPECTED BLOOD GLUCOSE RESULTS FASTING RANGE FROM 90 TO 100 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THIS TIME. COMPARING RESULTS TO METER AT DOCTOR'S OFFICE AND RECEIVED "LO" WITH TRUERESULT METER AND 104 MG/DL WITH DOCTOR'S METER. BLOOD TEST PERFORMED DURING CALL NOT FASTING ((B)(6) 2015) WITH RESULT OF 108 MG/DL. VERIFIED STORAGE OF TEST STRIPS IS WITHIN SPECIFICATION. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 10/31/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FASTING FROM METER MEMORY (DATE/TIME NOT SET CORRECTLY) : MEMORY 1: 75MG/DL; 03/18/2015; 05:58AM, MEMORY 2: 70MG/DL; 03/18/2015; 05:57AM, MEMORY 3: 79MG/DL; 03/18/2015; 05:56AM, MEMORY 4: 138MG/DL; 03/18/2015; 05:38AM, MEMORY 5: "LO"; 03/17/2015; 05:40AM. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
252663 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2151

Patients

Seq Age Sex Outcome Treatment
1