FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4702029 · Received April 15, 2015

Report

Report Number
1052693-2015-00527
Event Type
Malfunction
Date Received
April 15, 2015
Date of Event
March 19, 2015
Report Date
March 23, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER EVALUATED WITH NO DEFECT FOUND. TEST STRIPS NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD INACCURATE REFERENCE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. "LO". CUSTOMER'S HUSBAND, (B)(6) IS CALLING ON BEHALF OF HIS WIFE. CUSTOMER'S HUSBAND STATES THAT THE CUSTOMER FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER STATES THAT THE RESULTS OBTAINED DO NOT REFLECT HOW WELL SHE FEELS. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 100-125MG/DL. VERIFIED THE STRIPS EXPIRE 10/21/2017 AND FIRST OPENED THE TEST STRIPS (B)(6) 2015. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY. REVIEWED METER MEMORY: 526MG/DL; 03/19/2015; 06:52:00 AM; FASTING: NO, 173MG/DL; 03/18/2015; 05:14:00 PM; FASTING: YES, 105MG/DL; 03/18/2015; 02:01:00 PM; FASTING: YES, 242MG/DL; 03/18/2015; 10:40:00 AM; FASTING: NO, 393MG/DL; 03/18/2015; 09:23:00 AM; FASTING: YES. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
252660 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2136

Patients

Seq Age Sex Outcome Treatment
1