FDA Adverse Event Malfunction Summary report: N

TRUEBALANCE

MDR report key: 4701998 · Received April 15, 2015

Report

Report Number
1052693-2015-00549
Event Type
Malfunction
Date Received
April 15, 2015
Date of Event
March 23, 2015
Report Date
April 15, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER AND TEST STRIPS EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION. USER HAD INACCURATE REFERENCE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRED NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 120-130 MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 05/31/2016. CUSTOMER CONFIRMS THE STRIPS WERE STORED PROPERLY AND WERE FIRST OPENED 03/22/2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 255 MG/DL AND 327MG/DL NOT FASTING, CUSTOMER ATE 1 HOUR AGO. REVIEWED METER MEMORY: 203MG/DL, (B)(6) 2015, 03:56:00 PM, FASTING: YES. 221MG/DL, (B)(6) 2015, 03:54:00 PM, FASTING: YES. 281MG/DL, (B)(6) 2015, 03:51:00 PM, FASTING: YES. 301MG/DL, (B)(6) 2015, 03:48:00 PM, FASTING: YES. 230MG/DL, (B)(6) 2015, 03:40:00 PM, FASTING: YES. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
252548 TRUEBALANCE BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUEBALANCE BR4514

Patients

Seq Age Sex Outcome Treatment
1