FDA Adverse Event Malfunction Summary report: N

CELL-DYN 1800 ANALYZER

MDR report key: 4698381 · Received April 16, 2015

Report

Report Number
2919069-2015-00018
Event Type
Malfunction
Date Received
April 16, 2015
Date of Event
March 20, 2015
Report Date
March 24, 2015
Manufacturer
ABBOTT DIAGNOSTICS DIVISION
Product Code
GKZ
PMA / PMN Number
K030513
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. (B)(4). AN EVALUATION IS IN PROCESS.

Additional Manufacturer Narrative · 1

FURTHER INVESTIGATION OF THE CUSTOMER ISSUE INCLUDED A REVIEW OF THE COMPLAINT TEXT, A SEARCH FOR SIMILAR COMPLAINTS, A REVIEW OF LABELING AND INSTRUMENT SERVICE. NO ADVERSE TREND WAS IDENTIFIED FOR THE CUSTOMER'S ISSUE. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. FIELD SERVICE REPLACED THE SILICON TUBING, PART NUMBER 9130542, DUE TO BEING WORN OUT FROM NORMAL USE. BASED ON ALL AVAILABLE INFORMATION AND ABBOTT DIAGNOSTICS' COMPLAINT INVESTIGATION, THE INSTRUMENT PERFORMED AS INTENDED AND NO PRODUCT DEFICIENCY WAS IDENTIFIED.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED FALSELY DEPRESSED PLATELET RESULTS ON THE CELL-DYN CD1800 ANALYZER. THE FOLLOWING DATA WAS PROVIDED: INITIAL 16 ON (B)(6) 2015, REPEAT 157 ON (B)(6) 2015. SAMPLE WAS SENT TO REFERENCE LAB AND WAS REJECTED DUE TO CLOTTED SAMPLE. CUSTOMER STATES THAT PATIENT WAS DEFERRED TO A SPECIALIST, BUT NO TREATMENT PROVIDED BASED ON THE INITIAL RESULT. THE INITIAL RESULT WAS GIVEN TO THE PROVIDER TO REVIEW, HOWEVER WAS NOT REPORTED IN THE PATIENT'S CHART. THE REPEAT RESULT OF 157 WAS REPORTED IN THE PATIENT'S CHART.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
253532 CELL-DYN 1800 ANALYZER AUTOMATED HEMATOLOGY ANALYZER GKZ ABBOTT DIAGNOSTICS DIVISION

Patients

Seq Age Sex Outcome Treatment
1