2122870-2015-00224
Report
- Report Number
- 2122870-2015-00224
- Event Type
- Malfunction
- Date Received
- April 16, 2015
- Date of Event
- March 20, 2015
- Report Date
- March 20, 2015
- PMA / PMN Number
- K060256
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SC, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
ULTRASONICS GANTRY. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT'S PERFORMANCE. THE FSE PROACTIVELY PERFORMED PREVENTATIVE MAINTENANCE (PM) ON THE INSTRUMENT. THE FSE NOTED THE PM DID NOT RESOLVE THE ISSUE. THE FSE REPLACED THE ULTRASONICS GANTRY AND ASSOCIATED PRINTED CIRCUIT BOARD (PCB). REPLACEMENT OF THE ULTRASONICS GANTRY RESOLVED THE ISSUE. ALL VERIFICATION TESTING PASSED WITHIN PUBLISHED PERFORMANCE SPECIFICATIONS. IN CONCLUSION, A HARDWARE MALFUNCTION WAS THE CAUSE OF THE NON-REPRODUCIBLE, FALSELY ELEVATED ACCESS ACCUTNI+3 RESULTS. REPLACEMENT OF THE ULTRASONICS GANTRY (PART NUMBER 973098) RESOLVED THE ISSUE. ALL MDR'S ASSOCIATED WITH THIS REPORT: 2122870-2015-00222; 2122870-2015-00223. BECKMAN COULTER (BEC) INTERNAL PATIENT IDENTIFIER NUMBER IS (B)(6).
THE CUSTOMER REPORTED A NON-REPRODUCIBLE, FALSELY ELEVATED TROPONIN I (ACCESS ACCUTNI+3) RESULTS FOR TEN (10) PATIENTS ON THE ACCESS 2 IMMUNOASSAY SYSTEM PORTION OF THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM (SERIAL NUMBER (B)(4)). THIS REPORT ADDRESSES THE NON-REPRODUCIBLE ELEVATED ACCESS ACCUTNI+3 RESULT OBTAINED ON (B)(6), 2015 FOR ONE (1) PATIENT. THE CUSTOMER REANALYZED THE PATIENT SAMPLES ON AN ALTERNATE ACCESS 2 IMMUNOASSAY SYSTEM SERIAL (SERIAL NUMBER (B)(4)) AND OBTAINED LOWER RESULTS, WITHIN THE CUSTOMER'S REFERENCE RANGE. THE NON-REPRODUCIBLE, FALSELY ELEVATED ACCESS ACCUTNI+3 RESULT WAS NOT REPORTED OUTSIDE THE LABORATORY. THERE WAS NO REPORT OF PATIENT INJURY OR CHANGE IN PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. MDR#: 2122870-2015-00222 ADDRESSES THE RESULTS OBTAINED ON (B)(6) 2015 FOR SEVEN (7) PATIENTS. MDR#: 2122870-2015-00223 ADDRESSES THE RESULTS OBTAINED (B)(6) 2015 FOR TWO (2) PATIENTS. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT. ALL SYSTEM PARAMETERS (INCLUDING QUALITY CONTROL, CALIBRATION AND SYSTEM CHECK) WERE WITHIN ASSAY/INSTRUMENT SPECIFICATIONS. THE PATIENT SAMPLES WERE COLLECTED IN SIX MILLILITER (6 ML) LITHIUM HEPARIN TUBES AND CENTRIFUGED AT 3600 REVOLUTIONS PER MINUTE (RPM) FOR TEN (10) MINUTES. NO ISSUES WITH SAMPLE INTEGRITY WERE REPORTED BY THE CUSTOMER.
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 60 YR |