TRUETRACK
Report
- Report Number
- 1052693-2015-00422
- Event Type
- Malfunction
- Date Received
- April 9, 2015
- Date of Event
- March 18, 2015
- Report Date
- April 10, 2015
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K090495
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PR, US
- Reporter Occupation
- OTHER
Narratives
(B)(4). RETURNED METER AND TEST STRIPS EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD INACCURATE REFERENCE.
CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. CUSTOMER FEELS WELL AND REQUIRES NO MEDICAL ATTN. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 120-130 MG/DL. VERIFIED THE STRIPS EXPIRED 10/31/2016 AND HAVE NOT BEEN IN USE FOR FORE THAN 4 MONTHS. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY. CUSTOMER PERFORMED A BACK TO BACK BLOOD TEST, 250 MG/DL AND 304 MG/DL. REVIEWED METER MEMORY: 205 MG/DL, (B)(6) 2015, 11:39:00 PM, FASTING: YES; 227 MG/DL, (B)(6) 2015, 11:56:00 PM, FASTING: YES; 218 MG/DL, (B)(6) 2015, 11:55:00 PM, FASTING: YES; 351 MG/DL, (B)(6) 2015, 07:36:00 AM, FASTING: NO; 201 MG/DL, (B)(6) 2015, 11:30:00 PM, FASTING: NO. METER HAS INCORRECT TIME AND DATE. NO ADVERSE EVENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 233655 | TRUETRACK | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUEBALANCE | BR4552 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |