FDA Adverse Event Malfunction Summary report: N

EC-5000 QUEST

MDR report key: 4683631 · Received April 6, 2015

Report

Report Number
3002807715-2015-00017
Event Type
Malfunction
Date Received
April 6, 2015
Date of Event
March 6, 2015
Report Date
March 10, 2015
Manufacturer
NIDEK CO., LTD.
Product Code
LZS
PMA / PMN Number
P970053
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

THE AFFECTED DEVICE WAS NOT RETURNED TO NIDEK FOR EVALUATION. THE DEVICE HAS NOT BEEN EVALUATED YET. NIDEK CLINICAL SPECIALIST CONTACTED THE CUSTOMER AND THE FIELD SERVICE SPECIALIST TO GATHER ADDITIONAL INFO REGARDING THE COMPLAINT WITH SUCCESS. NO INFO IS AVAILABLE AT THIS TIME REGARDING THE STATUS OF THE PATIENTS AND IF ANY FAILURE RELATED TO THE DEVICE WHICH MIGHT HAVE CAUSED THE MALFUNCTION. IF ANY SIGNIFICANT INFO BECOMES AVAILABLE AT LATER DATE A F/U REPORT WILL BE SUBMITTED. NIDEK INC CONSIDERS IT A REPORTABLE EVENT AS THE DEVICE HAS MALFUNCTIONED AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY IF THE MALFUNCTION WERE TO RECUR. CUSTOMER REPORTED THE PROBLEM OCCURRED WITH THREE DIFFERENT PATIENTS HOWEVER ADDITIONAL DETAILS ARE NOT AVAILABLE AT THIS TIME. NIDEK CONSIDER THIS AS THREE SEPARATE EVENTS NIDEK IS SUBMITTING THREE SEPARATE MDRS FOR UNIT. PLEASE REFER ADDITIONAL MDR: 3002807715-2015-00016 AND 3002807715-2015-00018.

Description of Event or Problem · 1

NIDEK, INC. RECEIVED A COMPLAINT FROM A CUSTOMER ON (B)(6) 2015 REGARDING EC-5000 QUEST. CUSTOMER REPORTED THAT DURING THE TREATMENT WITH EC-5000 QUEST SN: (B)(4) THAT THREE HIGH MYOPES WERE UNDER CORRECTED WITH OATZ TREATMENTS BY 1.5 -2.5 D ON (B)(6) 2015. ALL WERE ABOVE -6.0 WITH CYL...

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
225747 EC-5000 QUEST EXCIMER LASER QUEST LZS NIDEK CO., LTD. EC-5000 QUEST

Patients

Seq Age Sex Outcome Treatment
1 UNK