FDA Adverse Event Malfunction Summary report: N

NOVA MAX PLUS GLUCOSE MONITOR

MDR report key: 4671780 · Received April 8, 2015

Report

Report Number
3004193489-2015-00035
Event Type
Malfunction
Date Received
April 8, 2015
Date of Event
March 11, 2015
Report Date
March 13, 2015
Manufacturer
NOVA BIOMEDICAL CORP
Product Code
CGA
PMA / PMN Number
K091547
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

TEST STRIP LOT #1020214027; EXPIRATION DATE: 1/2016; CONTROL SOLUTION LOT #1030514339; RANGE 82-127 MG/DL; NOVA BIOMEDICAL AWAITS THE RETURN OF THE DEVICE FOR EVALUATION. SHOULD ANY SIGNIFICANT FINDINGS BE A RESULT OF THAT INVESTIGATION, A FOLLOW-UP REPORT WILL BE FILED.

Description of Event or Problem · 1

ON (B)(6) 2015, NOVA BIOMEDICAL RECEIVED THE FOLLOWING EMAIL FROM THE CONSUMER. "..I HAVE A NOVA MAX PLUS THAT IS GIVING ME SOME ISSUES, ONE READING WILL BE 22 BUT THIRTY SECONDS LATER IT WILL BE 97 ON THE SAME SAMPLE SITE. IT ALSO DOES THIS WITH KETONES WE'LL GE A .8 READING THEN WHEN WE RETEST IT WILL SAY LO JUST A FEW SECONDS LATER. IT HAS BEEN DOING THIS FOR A FEW WEEKS DO I NEED A NEW METER OR IS IT THE TEST STRIPS I CHECK AGAINST THE RECALL AND NONE OF MY NUMBERS WERE ON THERE. PLEASE HELP MY (B)(6) YR OLD HAS GSD 9 AND MONITORING IS VERY IMPORTANT TO BE ABLE TO DOES HIS MEDS. ANY HELP WOULD BE GREATLY APPRECIATED..." ON (B)(6) 2015, A FOLLOW UP PHONE CALL WAS MADE TO THE CONSUMER'S PARENT, HOWEVER, SHE WAS IN THE CAR AND WAS UNABLE TO PROVIDE ANY INFORMATION. ON (B)(6) 2015, ANOTHER FOLLOW-UP CALL WAS MADE TO THE CONSUMER'S PARENT, AND SHE WAS ABLE TO PROVIDE METER AND TEST STRIP LOT INFORMATION; SHE WAS ALSO ABLE TO PROVIDE RESULTS FROM THE METER'S HISTORY. ACCORDING TO THE CONSUMER'S PARENT, SHE PERFORMED A CONTROL SOLUTION TEST GETTING A RESULT OF 103 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
231468 NOVA MAX PLUS GLUCOSE MONITOR GLUCOSE MONITOR CGA NOVA BIOMEDICAL CORP NA 1020214027

Patients

Seq Age Sex Outcome Treatment
1 UNK